Complaints Form
Name of Complaintant *
First Last
Contact Details *
Contact Number
Complaint or Appeal Details *

Course Name

Name of Course Facilitator

Date of Course

Briefly outline of the nature of the complaint or appeal or decision you want reviewed (including date, time, place, people involved, what happened, other background etc):
Why do you consider the decision breaches relevant legislation, infringes merit and equity principles or is otherwise unfair or unreasonable?
What outcomes do you seek from this process?

You will be contacted within 10 days from the submission date of this online form.

Refer to the links on this page for further details on the process or contact (02) 9896 7587, should you wish to discuss the matter with the RTO Manager direct.

Your details will be kept confidential.


In this section:

  If you feel compelled to make a report about the service provided, you can submit a complaint via this online Complaint Form.
  If you feel compelled to make a report about an assessment outcome, you can submit an appeal via our online Appeal Form.


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